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Sunday, December 15, 2019

Active Directory Administration for Helpdesk Technicians

Description
Active Directory is a key skill for any IT professional / helpdesk technician and is used almost universally in large companies that have an IT helpdesk. In this active directory course, you will learn the following:

* How to manage active directory user accounts, groups and organisational units with the active directory users & computers console
* Best practices when setting and resetting active directory account passwords
* How to use the active directory search facility to easily find what you are looking for

Also, there are a couple of shortcuts included in the course which you should find useful.
Who this course is for:
  • People who are just starting out in IT, i.e. Level 1 support on a service desk

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